Privacy Policy

When you contact our Lahore office, visit itechglobal.co/pakistan, or engage our development team, we collect information including:

• Personal & Business Identifiers: Full name, official email address, mobile/WhatsApp number (+92), company name, and office address.

• Technical & Project Scopes: Software requirements, UI/UX design specifications, repository access, and target project milestones.

• Statutory & Financial Records: Invoicing details, National Tax Number (NTN), CNIC (only when legally required for corporate contracting or telecom/payment integrations), and bank transfer confirmations.

• Automated Usage Telemetry: Basic device and browsing metrics (IP address, operating system, browser type) to optimize our portal performance.

We collect only data necessary for legitimate business operations and project execution.

Your information is utilized for professional, legal, and operational purposes:

• Project Execution: Developing custom web applications, mobile software, and executing digital campaigns.

• Quotations & Consultations: Preparing technical proposals, feasibility studies, and cost estimates.

• Client Communications: Sharing sprint updates, staging links, bug reports, and milestone completions.

• Billing & Accounting: Generating corporate tax invoices and processing bank wire transactions in Pakistani Rupees (PKR) or foreign currency.

• System Security: Protecting software repositories, developer servers, and agency assets against unauthorized access under PECA 2016.

We utilize standard cookies to analyze website performance, remember user preferences, and measure marketing engagement. You may disable cookies in your web browser settings.

We collaborate with reliable global and local cloud and technology providers:

• Cloud Infrastructure: Vercel, AWS, Google Cloud, and Cloudflare.

• Development Tools: GitHub, GitLab, Jira, and Docker.

• Communication Suites: Google Workspace, Slack, Zoom, and Microsoft Teams.

Third parties are granted access strictly to the extent necessary to perform designated services.

As an IT outsourcing and software development partner:

• All client source code, database architectures, credentials, and business algorithms are guarded under strict non-disclosure agreements.

• Access to client staging and production servers is limited to assigned developers through secure VPNs and SSH key authentication.

• Clients are responsible for ensuring that any sample data provided for development testing complies with local privacy regulations.

Payments in Pakistan are handled through official banking channels (Direct Bank Transfer / IBFT / Raast) and international payment networks (Payoneer, Wire Transfer).

• We do not store credit or debit card numbers on local servers.

• Transaction receipts and payment acknowledgments are maintained for tax and auditing records under FBR regulations.

Our Pakistan technology center frequently collaborates with international clients across the USA, UAE, and Europe.

• When required by local Pakistani regulatory frameworks (e.g., SBP or PTA guidelines for specific banking/telecom applications), critical client data is hosted within locally designated, secure server environments.

• Cross-border communications are protected with end-to-end encryption.

In alignment with Pakistani legal standards and fair information practices, you have the right to:

• Inquire about the personal information we hold regarding your account.

• Request correction of inaccurate or incomplete contact or corporate data.

• Request deletion of your contact records from our marketing databases.

• Opt-out of any promotional or marketing outreach at any time.

To make a privacy inquiry, please contact our Lahore office at contact@itechglobal.co.

We enforce rigorous cybersecurity practices at our Lahore technology centre, including encrypted workstations, firewalls, version-controlled access, and strict data leakage prevention protocols in compliance with PECA 2016.

We retain project repositories, communication logs, and commercial invoices for the period necessary to deliver contractual support and fulfill statutory tax and legal requirements under Pakistani law.

We may periodically send updates regarding new tech stacks, agency case studies, or service packages. You can unsubscribe at any time via the email footer or by contacting us directly.

Our services and technology solutions are intended exclusively for businesses, developers, and professionals aged 18 and older. We do not knowingly collect personal data from minors.

Our website may feature links to external partner and client websites. We are not responsible for the privacy practices of external web properties.

We reserve the right to amend this Privacy Policy as new data protection laws or regulatory guidelines are enacted in Pakistan. The latest version will always be available on this page.

If you have questions or concerns regarding our privacy practices in Pakistan:

• Legal Entity: iTechGlobal Pakistan Pvt Ltd

• Website: https://itechglobal.co

• Official Email: contact@itechglobal.co

• Pakistan Phone: +92 307 7777711

• WhatsApp Support: +92 307 7777711

• Technology Delivery Center: Gulberg 3, Lahore, Pakistan